We would like to take this opportunity to update you on our operations.
Having reviewed the regulations for the current lockdown, our medical team believes it is in the best interests of clients and staff to remain closed. Government regulations, for the period, state that we should not proceed with any non-essential treatment. We will review this soon and update clients if we receive guidance allowing us to continue with appointments.
In the coming weeks our reception team will be working remotely, in order to comply with the ‘stay at home’ order in place. As a result, unfortunately, we will not be able to take incoming telephone calls. If you do need to get in touch, please do email us at info@novaclinic.co.uk.
For concerns, reviews of previous treatments and questions about upcoming treatment plans, we will be able to arrange video consultations with the appropriate member of our team.
We will respond to emails promptly and are also available, on our business WhatsApp on 02082931070 for urgent enquiries.
If you have an appointment during this period we will contact you, as soon as we know the date for reopening, and re-schedule this for you as priority.
We thank you again for your patience and support.